This DVD will teach you how to properly answer the phone at your dojo.  You will also learn how to use an appointment book correctly and that this is the brain of running a successful school - without it you are lost.  You will learn all this from a Martial Artist who cut his teeth in to dojo - Don Warrener.  Mr. Warrener ended up opening 32 professional schools, had over 9000 students, and sold 105 franchises. This DVD has been created for the school owners who are not yet a success, not for the school owner who has 700 students already.  As Joe Lewis said, "If you want something which will work for you - then learn the nitty gritty from a guy who cut his teeth in the dojo - teaching, training, and running a business from the ground up."  Jean Claude Van Damme said, "He is very much an expert in the area of the Martial Arts and in particular as a Martial Arts business man.